HR Girl 4'11" Blog

Utilizing Salary Surveys; With Regards

Sitting directly across from you at the offer table is your anxious candidate awaiting the release of your proposed salary. You have prepared your offer based upon the salary scale provided by your company. Also, you have combined several factors regarding this candidate including; salary history, education, experience and what they can bring to the opened position.

The candidate has done their research by utilizing free online salary surveys, and has familiarized themselves with the going pay rate for this job, so what if your offer comes back denied? Well, there is always a chance of that happening. In fact, this candidate counter offered with a $10k difference. So what gives? What is the meaning of all this?

If your company isn't already using salary surveys, they should be. Salary surveys are a great way to keep an eye on the going rates for positions within your industry and within your region. The question is, which source is reliable? And how much weight should be placed on these resources?

Well, there are many big players out in the industry, some are more pricey than others. And they vary with data reliability. Most survey companies offer access to these surveys upon your subscription to their services and / or survey participation.

I have listed the most reliable resources and listed them from lowest to highest upfront costs:

•     O*NET OnLine has detailed descriptions of the world of work for use by job seekers, workforce development and HR professionals, students, researchers, and more!

 

• The Bureau of Labor Statistics of the U.S. Department of Labor is the principal Federal agency responsible for measuring labor market activity, working conditions, and price changes in the economy. Its mission is to collect, analyze, and disseminate essential economic information to support public and private decision-making. As an independent statistical agency, BLS serves its diverse user communities by providing products and services that are objective, timely, accurate, and relevant.

 

• Glassdoor.com -  is your free inside look at salary details for any company or job - including average salary, bonus, and total pay. All salaries posted anonymously by employees.

 

•    Salary.com is a leading provider of on-demand human resources software that help businesses and individuals manage pay and performance. We help employers and employees achieve greater results in the workplace.

 

•   ERI compiles the most robust job competency, cost-of-living, executive compensation and salary surveys (over 565,000 organizations' data) available.

 

• Local Industrial Membership Organizations - Through your annual membership, many of these organizations provide local salary survey opportunities and data.
  

 

•   PayScale MarketRate is a cost effective and easy to use compensation benchmarking solution designed for HR professionals, hiring managers, recruiters as well as business leaders for small- and medium-sized businesses.

 

• Private Compensation Firm - Depending on your location, you may be able to locate a local firm who specializes in Compensation design and models. They will be familiar with your industry and demographics in order to provide accurate salary data to you.

Remember, salary surveys should be used as a tool to monitor the market and gauge your competitiveness. They are incredible guides to providing a starting point for your salary ranges. A great idea is to utilize as many tools as possible in order to average out the data.

You would be wise to stay away from firms and surveys who do not render their sources of information. Many outfits will allow anyone to participate, including individuals who randomly fudge their salary history. Those can be easily identified and discarded.

So, the next time you sit down at the offer table, be prepared. Your candidate will most likely have a general idea of what they are worth within their market, shouldn't you?

Keeping Your Employees Cool & Safe This Summer

It’s official; summer is here, and so far it has been a hot one! So what should you do in order to keep your employees cool this year? You need a plan of course, especially for your employees who work outside of the office environment. Workers who are constantly exposed to the sun should be aware of the possible dangers affiliated with the heat. An open line of communication from you to your workers in the field will be the starting point. They will be depending on you for guidance and safety, so make sure you are aware of their work environment.

Here are 6 things to share with your workers this summer, which are all critical to their health as well as reducing your risks:

Sun Screen & Block Application

On a daily basis, sunscreen and/or sun block should be applied, and reapplied as necessary throughout the day. These lotions will help reduce the amount of damage to the skin, due to it’s direct exposure to the sun. Remember, SPH 15 and higher is recommended in order to protect your skin from UVA and UVB damage. The most popular makers of these lotions are ww.bananaboat.com, www.coppertone.com, and www.neutrogena.com.  IDEA: You may furnish small bottles of sunscreen to your employees, so they can always have a small back-up supply.

Heat Stroke and Exhaustion Awareness

Knowing the signs of heat exhaustion or stroke is critical knowledge that your staff should be armed with. Heat exhaustion can occur if your employee has been doing heavy work in the heat, accompanied by lack of fluid intake. Signs of heat exhaustion include: rapid heartbeat, rapid and shallow breathing, dizziness / lightheadedness, confusion or irritability, and nausea. Heat strokes have similar signs, however, a heat stroke can be deadly. IDEA: Train your staff about the signs of heat stroke & exhaustion and how to respond to such emergencies such as these. If all employees cannot be trained, make sure at least one person on site has the proper training, preferably First Aid & CPR certified.

Staying Hydrated

It’s imperative that your employees remain hydrated by taking in plenty of fluids throughout the day. It is recommended that a person should drink 8 to 10 cups of water a day, but if your employees would like to mix it up a bit, and add a little flavor to quench their thirst, they may choose a sports drink such as Gatorade or Powerade which provides a healthy amount of electrolytes for their bodies so they may remain hydrated throughout the course of the day. IDEA: Provide a cooler for your employees to keep in their vehicles at all times. If not, furnish them with a coupon to purchase a cooler.

Shade Provisions

You may find it beneficial to provide your employees with adequate shade near their outdoor workspaces. A 10X10 or 8X8 canopy (www.canopycenter.com or www.dickssportinggoods.com) can be purchased for less than $200, perfect for the employees who remain stationary for long periods of time. This will cost a fraction of an emergency room visit. And whether your company provides vehicles or you require the use of your employee’s personal vehicle, you can suggest frequent breaks to their vehicles. This will allow them a place to access some cool air throughout the day.

Heat Advisories

These advisories are normally issued in the morning on your local news station as well as the national weather service (www.nws.noaa.gov).  So it’s critical for these warnings your priority is to communicate these warnings to your staff, because their lives depend on you. IDEA: Up to date weather can be accessed via cell phone applications, and you may choose to utilize texts notifications in effort to keep your employees in the know.

Weather Flag System

Depending on your geological location, you may develop a flag system that informs employees of the weather conditions along with your companies requirements for working in those conditions. The military uses a similar system that alerts the troops to the current weather conditions so they will know when to limit outdoor activities during those peak hours of high temperatures throughout the day. Here’s an example of a flag system that you can use:

Green Flag – Calm conditions and safe 70° – 89°

  Yellow Flag – Stay alert and safe. Temperatures range in between 90° – 97°.

Red Flag – Extreme caution with frequent breaks. Stay alert and hydrated.                                Temperatures range in between 98° – 102°.

Black Flag – DO NOT WORK! Temperatures exceed 103°.

IDEA: These flags may be disbursed to your staff on the site supervisor vehicle or via text alerts.

Get ready to enjoy a safe summer with your employees by keeping them in the loop. Doing so will reduce your risks as well as furnishing a great and safe working environment for your employees.

Disclaimer: Products mentioned are not being endorsed. These are merely suggestions offered in effort for you (the reader) to make an educated decision in regards to providing a safe working environment for your employees.

Which Expression Would Your Employees Pick? - Employee Pain Scale

There are many creative ways to monitor your internal retention strategies, regardless of the size of your organization. However, the larger the organization, the likelihood of employees slipping through the cracks of satisfaction and eventually choosing to leave your organization.

Remember to make speaking with your managers, key staff and employees throughout the year a customary practice, in effort to take an active role in monitoring the turnover rates within the company.

Below, you will see my user-friendly Employee Pain Scale, which you can use in the event of an emergency, or during routine employee check-ups. Enjoy!

How Are We Doing? - Feedback Slips For Your Employees

Many companies offer a feedback slip to it's customers in order for them to receive critical feedback whether it be good or bad, in order for the company to monitor it's customers' satisfaction. Likewise, feedback should be an assurance that it's customers will continue to come back on a regular basis.

But what about your employees? Have you ever thought about a comment slot for them? Do you fear what will be said? Are you certain that your top talent will remain on board with your business?

Offering employees an opportunity to write down their thoughts and provide feedback in a confidential space is one of many positive steps towards retaining top talent and monitor your employees' overall satisfaction with their job, regardless of your industry.

A simple feedback program is of ZERO cost to you, therefore it is not necessary to purchase fancy software and/or facilitate long meetings. Simply print out a slip for them to fill out anonymously. Once they have completed it, they may place it into an assigned slot or with a trustworthy staff member (non management).

Here are a few questions that should be included on the slip, feel free to use this as your actual form:

Is your boss knowledgeable about the requirements for your position?	0	1	2	3	4	5
Do you receive feedback on the tasks performed; either correctly or incorrect?	0	1	2	3	4	5
Are decisions made promptly enough for you to have the materials necessary to complete your tasks?	0	1	2	3	4	5
Is your work space efficient for you to perform your tasks within reason?	0	1	2	3	4	5
Is your work space safe and cleared of possible hazards?	0	1	2	3	4	5
Do you feel as if you received proper training / orientation for the position?	0	1	2	3	4	5
Is there more training that you would like to have access to in relevance to your position?	0	1	2	3	4	5
Are you currently enrolled and utilizing the benefits offered by the company?	0	1	2	3	4	5
Are there more benefits that you would like to see offered by the company?	0	1	2	3	4	5
Do you feel as if you are able to use your skills for your position?	0	1	2	3	4	5
Overall satisfaction with your immediate boss?	0	1	2	3	4	5
Overall satisfaction with company benefits?	0	1	2	3	4	5
Overall satisfaction with company culture?	0	1	2	3	4	5
Overall satisfaction with your job?	0	1	2	3	4	5
What can we do to improve?	0	1	2	3	4	5
Cleanliness of the building (if outside company is responsible for cleaning)?	0	1	2	3	4	5
Quality of foods available in the lunch area?	0	1	2	3	4	5
Responsiveness of the HR Department?	0	1	2	3	4	5
Responsiveness of the IT Department?	0	1	2	3	4	5
Responsiveness of the Maintenance?	0	1	2	3	4	5
How likely are you to refer qualified candidates to work for this company?	0	1	2	3	4	5
Please share your thoughts on what we can do to improve your work life experience with us.:	0	1	2	3	4	5

5 Indicators That You May Be An HR Doormat - How to Fix It

So you have a job despite the current economic state. You're feeling pretty secure, right? But there are a few things about your job that leaves you a little restless at times. Most of the tasks that used to be assigned to you have been taken over by other members of the company and even outsourced to a third party. Scratch head here.

There are growth opportunities within the organization you serve, but no one has spoken to you about them. You're simply being overlooked. What gives? You may be an HR Doormat.

If you are, it's not too late to fix it. I've compiled a list of 5 common indicators that are real, along with an action plan to fix the problem. Of course there are many more scenarios that I could have addressed, but these to me are the most frequent.

Here we go...5 indications that you are being an HR Doormat:

1. Candidates (internal and external) are strongly encouraged to submit applications or resumes directly to the chief. Recruiters and staffing agencies will sense that you are incapable of handling open requisitions, therefore they will migrate upwards in order to get things done. They will in turn alert others, including your future employees, about your insufficiency.              

ACTION: If there isn't an existing flow chart, make one immediately! Make sure that you have included yourself on this chart and present it to management. Let them know that you are  aware of the loopholes within the system and you are ready to take charge of the requisitions. Reach out to all of the recruiters and re-introduce yourself to them. Inform them that you will be participating in the hiring process from now on. If job boards are utilized, obtain pass codes immediately and make sure you keep a running log of who has access to the site and how you can regain control of the hiring processes. Only forward the qualified candidates to the respective department head, not all of them.

2. Inquires regarding payroll or benefits are rerouted directly to the HRO, because it's  responsible for furnishing accurate information to the employees.  This is a result of either upper management or the employees having frequent problems obtaining timely information from you. Now they have outsourced all personnel related functions in order for a clear line of communication to be established.

ACTION: Outsourcing functions are great, however utilizing them as a full time crutch without using your free time to focus on strategy, could buy you a one-way flight to Extinct Functionality Island. Familiarize yourself with the HRO's data systems so you can still assist the employees with the questions they may have. Speak with the CEO and management regarding your ability to learn and grow with the organization, so you can be an asset instead of a liability. Also, don't be afraid to dig into your organization and learn how it operates.

3. By the way, your company is scheduled for an HR audit, and there is a stack of paperwork  including salaries, performance and metrics that have magically appeared on your desk. Management has kept separate employee files within their own reach, of the various changes that have taken place for several years.

ACTION: Realize that the management members who hid such data has compromised some serious legal issues. State the facts to them directly and let them know how critical it is that documents such as those remain in the HR Department. And show them that you are responsible enough to keep this stuff under lock-and-key so your company won't find themselves tied up in litigation.

 4. A new hire orientation is beginning in 30 minutes and you've just received the agenda via BCC (Blind Carbon Copy). Classic move. In fact this happens more often than none. You are the last to be informed about the new hires. Many of the managers want to hire the people whom they are familiar with, leaving you totally out of the loop.

ACTION: You are more than just a note taker. You must let them know that record keeping is only a small aspect of your job. You should be the one leading these meetings and structuring the agenda and from now on you will be. Let them know that the HR Department will be facilitating and issuing the schedules for all orientations including contract labor.

 5. The new employee handbook that has been approved by an attorney, for the past 3 months has yet to be distributed because no one has time to orient their regarded departments. At this point, we all know the difference between having a handbook and the result of not having one.

ACTION: Simple, set a date, send out a notice, and prepare your speech for this new employee handbook review. It's imperative that all employees (exempt & non-exempt) have a copy of the handbook, accompanied by their signed acknowledgment. Handbooks should be reviewed on an annual basis, along with an attached addendum (if policy changes occur). Take control of the situation.

If any or all of these episodes are happening to you, or someone else who is experiencing this type dysfunction at this capacity; change is imperative. Again there are more issues I could have discussed, but I narrowed it down to just 5.

I would like to hear from you. Feel free to share your experiences.

My 11 Year-Old's Point of View on Filing Out A Job Application

I know what you're probably thinking, and no, he isn't in the job market. However, he is currently taking a Career Decisions course, which requires them to fill out a job application.

He really wasn't excited about filing out several pages of information about himself of course. However, after seeing this section of the application below.........

he said, "What in the heck does this have to do with anything?!?! It's none of their business." I tried to explain to him that many companies including federal agencies, collect this sort of information to make sure that they are being fair by recruiting and attracting candidates from different backgrounds. Sinking.... Plus, if a person files a complaint against that company for discrimination, that company will have proof that other candidates from various backgrounds have applied for the job as well. Sinking further.... 

His response, "So let me get this straight, people discriminate on purpose, but make up forms like this to prove that they really don't? This makes me feel weird, when will they make better applications?"

Which makes me wonder, how do you feel when you have to fill out one of these applications? What is the difference between including your picture on your resume and/or using social media, versus filling out one of these forms?

Let's be honest, we know who looks at these forms. They may come with a proliferated line, but who tears them off?

He noticed that there were a missing check boxes by saying, "I see the boxes for the other countries, but where is America? I'm confused, why aren't there more countries here? And not to seem as if I am blind to the racial issues around us. I actually teach my kids not to address people by the color of their skin. So his reaction was right on.

Continuing onto the disability section, he really couldn't believe that people could be turned down or called-in for an interview based upon of their physical and mental disabilities. He said, "So if I were blind, they would call me in for an interview just to prove that they are being fair?" I again, tried to explain that sometimes when a person is hired for a job, the employer has to accommodate in the best way possible, so the employee can perform his/her job.

What do we have to do as professionals to change the application process? Is there an alternative?

Set Up Your Internal Guidelines for Using Social Networking Sites - Qualify Candidates

So you've narrowed down your choices of job candidates, and you are ready to bring them in for an interview. Perhaps you have already started the verification process, starting with Google. Now this is a powerful tool that crawls for information across many many websites. So if you're not ready to use it with discretion, then don't do this! Step away from the internet!

Before you set out on this Googling adventure, you must first figure out what it is that you are looking for. What's your purpose? Do you want to disqualify or qualify these candidates for this position?

If you don't know the answer to these questions, then it's time for you to set up your own guidelines. Why? Because there is a strong possibility that you will spend a bunch of unwarranted time surfing without knowing where the brake is.

Ok so here we go:

1.Determine what you are looking for, such as to verifying education, experience, work history. Wondering around aimlessly and finding information that may not belong to them, could cause you to disqualify them for the wrong reason. So have a plan.

2. Decide which information is going to be considered relevant. Understand that you will view both their personal and professional histories, you can choose to give them an opportunity to list the sites that they currently use professionally in order to gather information that's relevant to the applied position.

3. Based on the information found, what will happen to that data? Will it be recorded including the source? You may beg to differ and say that you don't want to create a paper trail. But contrarily, you will need to get a paper trail started in the event that your company falls under an investigation for unfair hiring practices. And if you are one of the employers who offer feedback to the candidates who weren't selected, you would want to have legitimate information available for them.

4. If the candidate has several profiles, does the information match? If they listed a GED on their resume, but a PhD posted on their profile, then there may be a problem. A simple education verification will straighten this issue out. Just remember, you are  generally searching for accurate information on their profiles.

5. Will their personal profile outweigh their professional (more relevant) profile? If you knew this candidate used to live in Louisiana and you saw that their picture was tagged amongst a crowd of people at Mardi Gras (non flashing, with a Pepsi can in hand), would this be a negative impact on their ability to do their job? Instead of using pictures as ammunition, remember there may be more to the story than what the picture has shown.

6. Will there be a scoring system for the number of groups, profiles, blogs, and network strength? You could set up a simple sheet that rates their profile content, participation, and quality. Many candidates will have skills and knowledge well above the allowance of their previous positions. Therefore this candidate may be a great asset for your company.

7. What will be considered recent activities? For both negative and positive findings, you have to determine if 1 month or up to 10 years of history will be considered as applicable to the job in which they are applying.

8. How many resources and medias will be used in all to complete the checking process? Will you use the favorite 3 (LinkedIn, Twitter, Facebook), or will you search newspapers, magazines, and many other social sites? This will be an easy answer if the candidate has already provided their site addresses.

9. How much time are you going to dedicate per candidate? We know that the internet has an interesting way of making time disappear. Set your timer, after time has expired, move on to the next candidate.

Use these questions to establish your guidelines in writing and make sure that you follow them. Because you never know when you will be required to show proof of your screening processes and the basis of your hiring decisions.We never know if the law will make a shift in the near future to exclude the use of personal websites to make hiring and termination decisions. So it's important to cover your assets.

Any comments?

Using Social Media to Qualify Instead of Disqualify Candidates

As mentioned in an earlier post, Social Media sites should be used in the character reference portion of the background checking phase once you have narrowed down your top 10 or 3 candidates for the position. Avoid using these sites as the only verifying source for your candidate's skills, education and abilities. This would be a smart choice.

Don't Do This Yet

If you are still a little uncertain about using social media, then give yourself a little time to adjust, because at the present moment, you may not be ready. Keep in mind, checking out your candidates' social networking pages may not be for you if:

1. If you want to control what your employees do in their personal time outside the workplace.
2. If you have an excessive need to check their pages for updates and conversations. And seek out to follow their friends and their conversations.
3. If they are a fan of a particular group that you don't agree with. Particularly racial, sexual, political, theoretical, or religious groups.
4. If you are prone to discriminate based on marital status, sexual orientation, race, and religion etc.
5. If you quiver at the fact that you get a chance to see the candidate prior to the interview.

Once you overcome these 5 obstacles, you are well on your way to forming a more open minded approach to screening and qualifying candidates without the threat of being discriminative or judgmental.

Qualify Your Candidates

Should you find a candidate who has a social presence, understand that this is a great benefit that adds on to their overall portfolio. However, you may have other strong candidates who do not have on online presence. In this case you will have to use professional judgment in order to determine who will be the best fit for your organization. 

Here are some qualifying factors for your candidates who use social media:

1. They are knowledgeable enough about technology.
2. They are willing to learn new things and adapt to the current economy in order to survive.
3. They are competitive and realize what it takes to be recognized.
4. They are fearless enough to interact with other professionals.
5. They are outgoing enough to build their network and join groups.

All of these things listed are indeed character based reasons. Therefore, and I state my case, that social networking sites should be used for character referencing purposes. Not as the one and only reason to disqualify candidate. I will discuss later how to Set Up Your Internal Guidelines for Using Social Networking Sites-Qualify Candidates.

Any thoughts?

5 Days to Social Media Presence for HR - With 30 Minutes a Day

There's no need to fight it anymore, social media is here to stay. It's not a fad, and should never be used as a weapon against your employees. So in light of this inevitable ecosystem, it's important to have a presence for various reasons such as building long term relationships, expanding your career / industrial knowledge, business building, and branding opportunities.

I've put together a quick step-by-step guide for you in order to get yourself going with social media sites. I know it's quick, but it will also be easier than you think. Here goes:

Day 1: Scout out sites that welcome the presence of your business or organization. These sites, as you will notice, will offer networking opportunities, information & resources. Your popular choices are Ning, Facebook, LinkedIn, Monster, Jigsaw, and Twitter. Make a concrete decision. Note: There are other sites which can be used to foster interaction not only between employees, but also potential candidates.

Day 2: Develop the verbiage for your pages and any other words and recognitions that you would like to include in order to build your brand. You would want to include the basics such as:

• Name of Business, Number of Employees
• Years in Business, Location
• Your Motto, Culture, Objective, Goals
• Recognitions from community initiatives
• Why your company may be a place of Choice for Employment

Day 3: Register, copy and paste your verbiage. Upload your picture. If there is enough time left, check out of the groups and networks of interest and save them for the next day's activity. Note: Check for spelling and grammatical errors. Many platforms have auto correct features for you.

Day 4: Connect to at least 20 people, especially those whom you already know, i.e. existing clients, potential vendors and employees. Their information should already be stored within your email contact list. So it should be easy to just click on the Find button in order to do a quick search for individuals and companies who are already have an existing profile on that site. Join up to 5 groups. Note: Do not freak out when people send you an invitation, this is a growth opportunity.

Day 5: Build your rapport by interacting within your new groups and networks selected. You may initiate discussions or answer questions related to your industry. Be careful not to be a spy or pest. You will be in control of your image, so make it a professional one. Note: Don't post goofy stuff like "How does this thing work, I'm brand new"!

You made it!! The reason why you should only spend 30 minutes on these tasks is because you have already made the decision to do this. Therefore, there is no need to ponder and second guess what is going on. Just do it!

Keep in mind, this is only the beginning, you will have plenty of time to build and grow more relationships in the weeks to come. Enjoy!

HR Word Search 2010

If you enjoy doing an occasional word search, you will love doing this one. All words contain the letter O. And the words can be found in right-to-left, diagonal, reverse, left-to-right, up and down.

Have some fun!!